Privacy Policy

Introduction

At New England Limo, we are committed to protecting your privacy and being transparent about how we collect and use your personal information. This Privacy Policy outlines the types of personal information we may collect, how we use it, and how we protect it.

Information Collection and Use

We collect personal information such as your name, phone number, email address, and payment information when you book our services, contact us, or use our website. We use this information to:

  • Provide and improve our services.
  • Respond to your inquiries and process transactions.
  • Send service updates, promotions, and other relevant information.

SMS Consent and Third-Party Sharing

When you consent to receive SMS communications from New England Limo, we will send you text messages related to:

  • Appointment reminders
  • Booking confirmations and follow-up messages
  • Service updates, promotions, and other relevant information

Your phone number and SMS consent will not be shared with third parties for marketing purposes.

Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 10 messages per week related to appointments, billing, or service updates.

Potential Fees

Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if messages are sent domestically or internationally.

Opt-In Method

You can opt in to receive SMS messages from New England Limo verbally, through our online booking forms, or by checking the SMS consent box where available.

Opt-Out Method

You can opt out of receiving SMS messages at any time by replying STOP to any message received. You may also contact us directly to request removal from our messaging list.

Help

For any issues, reply with the keyword HELP or contact us directly at (617) 221-5466 or info@nelimoboston.com. If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

Standard Messaging Disclosures

Message and data rates may apply. Opt out at any time by texting “STOP.” For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.

Data Protection and Security

We take the security of your personal data seriously and have implemented measures to protect it from unauthorized access or misuse. We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy.

Mobile Information Privacy

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.